Shipping and Frequently Asked Questions

What Countries Do You Ship To?

We ship worldwide with one low cost shipping fee for everyone. Additionally, we also provide expedited shipping services for faster delivery.

 

Shipping Rates:

Worldwide Shipping via Flat Rate: 10-24 Business Days

$4.97

DHL Express: 2-5 Business Days

$14.90

 

How Do I Place An Order?

Simply add the the item to your shopping cart and proceed to either your shopping cart and then checkout. Or proceed directly to checkout from the top right cart menu. Once in checkout accurately fill out all delivery details and click the “proceed to paypal” button to make payment.

 

Do I Get A Tracking Number?

Yes. If you would like your tracking number simply email us or use our contact form and request one. Please note it will take around 10 business days for tracking number to be updated from courier.
 

How Do I Track My Package?

Once you’ve received  your tracking number you can track your package by entering your number into the appropriate forms below:

 

Flat Rate (For US Customer)
Enter your Flat Rate Tracking Number in the box below:


 
 
 
Flat Rate (For All Other Countries)
Enter your Flat Rate Tracking Number in the box below:

 
 
 
DHL Express
Enter your DHL Tracking Number in the box below:




 

How Secure Are My Payments?

Payments are extremely safe as they are processed through Paypal which is one of the biggest online payment processors in the world. Most other contact lens websites only allow you to input your Credit Card information on their website; so if their website is ever hacked your credit card information may be exposed. As we use paypal, you have the added level of security that a billion dollar company provides.

 

Do I Need A Paypal Account To Order?

No. On the Paypal payment checkout there is an option to quickly enter your personal info and credit card details.

 

Where Is My Order?

Please request a tracking number from us via email or contact form.

 

How Do I Get In Touch With You

Please use the contact form.

Additionally, you can send us an email: hello@narutoeyes.com