Shipping and Frequently Asked Questions
How do I place an order?
Simply add the the desired item(s) to your cart and proceed to the shopping cart page by clicking the cart icon in the top right corner of the screen. From here, you can see your total costs and even get shipping rates by entering your delivery details. When you’re ready, proceed to the checkout page.
Once at checkout, accurately fill out all delivery details and click the “Proceed to PayPal” button to make payment. You can use PayPal as a guest without requiring an account; PayPal accepts major credits cards like Visa, Mastercard, etc, making the payment process easy.
What countries do you ship to?
We ship mostly worldwide with competitive shipping rates for each country. You can add items to your cart and check shipping rates from directly in the cart page.
What are your shipping rates?
- USA Priority Mail: 4-10 Business Days – $9.90
- Canada Expedited Mail: 1-6 Business Days – $11.90
- Rest of World: International Priority Mail: 6-12 Business Days – $11.90
*Shipping rates subject to change and are country-specific. Check your cart page for the most accurate, up-to-date rates.
What are your lenses made of?
Our lenses are made from polymacon/polyhema and water. The water content will generally range from 38% to 42%.
Are your lenses really safe to wear?
Yes. Our lenses are made by one of the largest and most popular cosmetic contact lens manufacturers in the world. Their lenses are present in over 60 countries and are worn by countless famous celebrities, singers, and models from around the world. Unlike other retailers, our unique sharingan contact lenses are United States FDA Approved, Korean FDA Approved, Health Canada, etc (see product page “safety” section for more certificates).
Do you sell prescription lenses?
Unless otherwise stated on the product, all lenses are plano/non-prescription. However, we do offer our “Fully Activated Uchiha” lens in prescription, but this will require a special order. Please use our contact form and mention your preferred Right Eye and Left Eye specifications and we will get back to you shortly.
How secure are my payments?
Payments are extremely safe as they are processed through PayPal payment processor, which is one of the largest online payment processors in the world.
What forms of payment do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, American Express, and Discover. Payments can also be made with a PayPal account if preferred.
Do I need a PayPal account to order?
No. On the Paypal payment checkout there is an option to quickly enter your credit card details or other forms of payment as a guest.
Where is my order?
Once an order is finished processing and is shipped out an automated email is sent containing your unique tracking number. Please check your email for this tracking number — be sure to check your spam folder if it is not in your inbox.
How do I get in touch with you?
Head to our contact page where you can send us a message directly.
Do I get a tracking number?
Yes. Be sure to check your email (including spam folder) for your unique tracking number. Note: it can take some time for the tracking number to be updated from courier.
How do I track my package?
Once you’ve received your tracking number via email, clicking the tracking number will take you to the courier’s tracking page for your package where you can monitor the delivery status.
